Healthcare IT Specialist

Turning digital chaos into calm, jargon-free order.

I’m an IT Specialist with nearly two decades of experience helping healthcare professionals and businesses solve their tech challenges.

View background LinkedIn Download CV Greek
uptime monitor 19 yrs stable
Intec Systems SA General Hospital of Kavala InterMedica–Tzanidakis
For systems where patients can’t wait.
70%+of calls solved on the spot
19 yrsof hospital IT
24 yrsof ferelis.gr

Profile

My journey started when I built my first computer at ten, a passion that grew into a career focused on providing practical, jargon-free support.

Beyond hospital infrastructure, I've helped businesses and private clients with everything from network configurations to software troubleshooting — the same patient, plain-language approach either way.

Beyond IT, I'm a photographer: freelance photojournalist for kavalapost.gr from 2017 to 2025.

Background

2025 →
Healthcare IT Specialist
InterMedica–Tzanidakis. Bridging technology and healthcare to improve patient outcomes and streamline clinical systems. Still providing after-hours remote support for critical issues to the General Hospital of Kavala.
2022 →
IT Consultant
f’(d)Networks, freelance and remote. IT consulting and support for a range of projects.
2019–25
IT Technical Manager
General Hospital of Kavala. Ran day-to-day IT operations and the helpdesk; managed firewalls, licences and IT vendors; designed IT solutions with management to cut costs and streamline communication.
2010 →
First-line Helpdesk
OR-CO Organization & Computing S.A. Support for the hospital’s ERP and patient record software at the General Hospital of Kavala.
2008 →
Network & IT Consultant
NAITECH.gr, freelance. Network and information technology consulting.
2007 →
IT Administrator
Intec Systems S.A. at the General Hospital of Kavala. High-availability WAN, LAN and WLAN, the hospital’s first internal website, and staff training on new systems.
2002 →
ICT Consultant
Independent practice at ferelis.gr, supporting small businesses and private clients.

Strengths

Twelve things I work with every day, wired together. Drag the network to spin it; point at a line to light up its node.

drag to rotate · tap a node
  1. NetworkingHigh-availability WAN, LAN and WLAN across a whole hospital, plus offices and homes.
  2. TroubleshootingFinding the real cause, calmly. Never let a computer know you're in a hurry.
  3. IT HelpdeskDay-to-day support for the people who use the systems, with over 70% of calls solved on the spot.
  4. IT SupportPractical, jargon-free support for healthcare professionals, businesses and private clients.
  5. IT ManagementIT Technical Manager at the General Hospital of Kavala: operations, helpdesk, licences and vendors.
  6. Problem SolvingTurning digital chaos into calm, jargon-free order.
  7. Healthcare ITSupporting the day-to-day technology needs of a healthcare practice, today at InterMedica–Tzanidakis.
  8. HardwareIt started with building my first computer at ten.
  9. SoftwareSoftware troubleshooting for businesses and private clients.
  10. FirewallsManaging firewalls and keeping hospital networks secure and available.
  11. Staff trainingTraining hospital staff on new software and systems, in plain language.
  12. App buildingSmall free tools built on the side, one weekend at a time.

Education

Computer and Informatics Engineering
CCNA Routing and Switching
Ongoing, hands-on learning on the job