Healthcare IT Specialist

Turning digital chaos into calm, jargon-free order.

I’m an IT Specialist with nearly two decades of experience helping healthcare professionals and businesses solve their tech challenges.

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uptime monitor 19 yrs stable
  • 01Intec Systems SA
  • 02General Hospital of Kavala
  • 03InterMedica–Tzanidakis
For systems where patients can’t wait. --:--:--
II PLETH
70%+of calls solved on the spot
19 yrsof healthcare information systems
24 yrsof ferelis.gr
01 / 06

Profile

It all started when I built my first computer at 10. Since then, I’ve seen technology as a tool that should simply make our lives easier.

That passion became a profession along the way. Over the years I’ve worked everywhere from demanding hospital infrastructure to business offices and people’s homes, helping with everything from network setups to those infuriating freezes.

I approach every problem with the same patience and calm, because good tech support doesn’t need jargon. It needs clear solutions and a conversation in plain language, so you can have peace of mind.

02 / 06

Background

2025 →
Healthcare IT Specialist
InterMedica–Tzanidakis. Bridging technology and healthcare to improve patient outcomes and streamline clinical systems.
2022 →
IT Consultant
f’(d)Networks, freelance and remote. IT consulting and support for a range of projects.
2019–25
IT Technical Manager
General Hospital of Kavala. Ran day-to-day IT operations and the helpdesk; managed firewalls, licences and IT vendors; designed IT solutions with management to cut costs and streamline communication.
2010 →
First-line Helpdesk
OR-CO Organization & Computing S.A. Support for the hospital’s ERP and patient record software at the General Hospital of Kavala.
2008 →
Network & IT Consultant
NAITECH.gr, freelance. Network and information technology consulting.
2007 →
IT Administrator
Intec Systems S.A. at the General Hospital of Kavala. I keep the hospital’s network and information system running and support its users every day. I built the hospital’s first internal website and trained staff on new systems.
2002 →
ICT Consultant
Independent practice at ferelis.gr, supporting small businesses and private clients.
03 / 06

Strengths

Twelve things I work with every day, wired together. Drag the network to spin it; point at a line to light up its node.

drag to rotate · tap a node
  1. TroubleshootingFinding the real cause, calmly.
  2. Problem SolvingTurning digital chaos into calm, jargon-free order.
  3. IT SupportPractical, jargon-free support for healthcare professionals, businesses and private clients.
  4. IT HelpdeskDay-to-day support for the people who use the systems, with over 70% of calls solved on the spot.
  5. Staff trainingTraining hospital staff on new software and systems, in plain language.
  6. IT ManagementIT Technical Manager at the General Hospital of Kavala: operations, helpdesk, licences and vendors.
  7. SoftwareSoftware troubleshooting for businesses and private clients.
  8. NetworkingHigh-availability WAN, LAN and WLAN across a whole hospital, plus offices and homes.
  9. FirewallsManaging firewalls and keeping hospital networks secure and available.
  10. App buildingSmall free tools built on the side, one weekend at a time.
  11. Healthcare ITSupporting the day-to-day technology needs of a healthcare practice, today at InterMedica–Tzanidakis.
  12. HardwareIt started with building my first computer at 10.
04 / 06

Services

IT systems support for healthcare organisations, businesses and private clients, in Athens, Greece and remotely.

Healthcare information systems support

Day-to-day support for the systems clinical staff depend on: the hospital information system, patient record and ERP software, user helpdesk, licences and vendor coordination.

IT systems support

Practical help for small businesses and private clients: hardware and software problems, set-up and maintenance, explained in plain language.

Networks and security

WAN, LAN and WLAN set-up and troubleshooting, and firewall management that keeps networks secure and available.

Remote support and staff training

Remote assistance, and training for teams on new software and systems, in plain language.

Based in Athens, Greece. info@ferelis.gr

05 / 06

Education

MOD-01Computer and Informatics Engineering
MOD-02CCNA Routing and Switching
MOD-03Ongoing, hands-on learning on the job